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Waivers & Policies


Assumption of Risk Agreement for Passengers

Weather to Fly

To fly, or not to fly?


Cancellation Policy:

Customers will be charged full fare if they fail to arrive for a scheduled flight, late arrivals, or cancellations less than 7 Days prior to a scheduled flight.

If we are unable to fly due to inclement weather, you may reschedule your flight or receive a refund.

Gift Certificate Refund Policy:

Gift certificates can be refunded within 30 days of purchase. After 30 days the gift certificate is no longer refundable but they can be transferred to another person and they will never expire.

When to Book Your Flight:

We suggest making reservations 7 days in advance but we will do our best to book a last minute requests. Our Leaf peeping Season is the  busiest part of our Hot Air Ballooning season (Typically the  last 2 weeks in September through October) so the sooner you book the better! The weekends fill up fast during this time!